Privacy Policy

We are the only owners of the information collected through this site and the information we collect is limited to the information you provide us either through email or direct communication with you, No information will be sold or leased to any third party except within the limits of the purchase itself, such as the shipping required information to the shipping company.

What we do regarding the information we collect

We need these personal identifiable information for our users so that we can update our records about you and your interests and thus provide a better service for you. We may periodically send you promotional emails about new products, special offers or other information that we believe may be of interest to you by using the email address you provided to us.

occasionally, we may also use your information to contact you for marketing research purposes, where we may contact you by email, telephone, fax or mail box.

Security

We are committed to take adequate precautions to protect your information. In order to prevent unauthorized communication, we reserve the right not to disclose where we retain all information for reasons of protecting and securing the information we collect on the Internet.

All sensitive information you provide to us (such as credit card data is encrypted and transmitted to us in a secure manner. you can verify that by observing the word “Htps” at the beginning of the link at the top of the page).

In the same way we protect your information on the Internet, we also do it outside the Internet, where information is shared only with a limited number of employees within the required limits to provide the service to you. As well the computers and servers that contain this information are in a safe environment.

How we use cookies

A cookie is a series of web-signed information stored on a visitor’s computer, (Almetani Furniture) uses cookies to help us identify and track visitors.

Visitors who do not wish to have cookies must set up their browsers to refuse cookies before using the site. We use cookies to determine the use of pages. This helps us analyze the data traffic on the web page and optimize our website in order to adapt it to customer needs. We use this information only for statistical analysis purposes after that data Will be removed from the system.

Generally, cookies help us to provide a better website, by enabling us to monitor pages that you find useful and other pages which you do not want. Cookies in any way do not allow us access to your computer or any information about you, and other data you choose not to share with us.

You can accept or reject cookies. Most web browsers accept cookies automatically, but you can usually adjust your browser settings to reject cookie if you prefer. This may prevent you from taking full advantage of the site.

Links to other sites

Our site may contain links to other sites. However, if you have used these links to leave the site, please note that we have no control over those other sites. Therefore, we cannot be responsible for the protection and privacy of any information you provide during your visit to these sites, and these sites are not subject to this privacy statement. You should exercise caution and consider the privacy statement you wish.

Control over your personal information                                                 

We will not sell, rent or distribute your personal information to any third party unless we have your permission or a note by law to do so.

If you believe that there is incorrect or incomplete information about you, please contact us as soon as possible. We will correct any information that appears to be incorrect immediately.

Terms and Conditions

Contact us:

اتصل بنا عن طريق البريد الإلكتروني أو عبر صفحتنا على Facebook أو من خلال مركز خدمة العملاء على  0962791710047

or through the “Contact Us” link on the website. You will be notified of any updates about the service through social Media, our Facebook page or by email, but please do not send any sensitive data such as your credit card information via email because we normally do not request using this method at all.

Subscription and registration:

يسمح للعميل بتسجيل حساب واحد فقط و (شركة الميتاني للمفروشات) له الحق في إيقاف أي حسابات متعددة لعميل واحد.

(Almetani Furniture) has the right to verify the identity of the client through any channel of communication.

Product order :

The client is fully responsible for ensuring that the specifications of the product which mentioned on the product sales page to ensure the order matches the listed product.

(Almetani Furniture) ensures that the product is delivered in the same condition as listed on the page.

The client must clarify all the specifications of the required product in the order as described on the product sales page. (E.g. color, model) to avoid delays in the review process.

(Almetani Furniture) is responsible for delivering products with the same specifications that you have clarified in the order.

Client cannot use more than one offer / coupon per order. And any offer or coupon cannot be replaced for cash. Also coupons are valid for one time use.

Shipping rates and delivery dates:

Purchases are delivered within 1 week in the capital Amman and areas outside Amman.

The shipping fees will be calculated separately for every customer , and will be added to the original amount.

Circumstances beyond our control:

(Almetani Furniture) is not responsible for the loss or damage of purchases due circumstances beyond our control. These conditions include only natural phenomena such as earthquakes, hurricanes, storms, floods and fog, also fires, aircraft crashes, power cuts, transportation roads, or any other disturbance.

Cancellation Policy

24 hours is the minimum base required for a cancellation notice . Notification for example will be personally, or via email, mobile phone “text message” or fax, or any other means will be accepted and subjected to a written confirmation.

Return and Exchange Policies

No return available

Exchange process requirements

Proof of purchase (order number, invoice, etc.)

The product can be exchanged if the product is not used, or if the product is completely different from what was requested, and the exchange takes place within a week

Exchange is prohibited if the product was chosen by the user according to the fabric and colors